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title: ‘Commerce Chain Optimization’ description: ‘Understanding multi-organization networks, locations, and collaboration’ audience: ‘user,tenant-admin’ scope: ‘Tenant platform only; excludes SuperAdmin’

Commerce Chain Optimization

Better Data SCM is designed for Commerce Chain Optimization (CCO), where a lead organization collaborates with subsidiaries, partners, distributors, and suppliers within a single, secure tenant.

CCO Information Model

The platform is organized around five pillars that represent the flow of information and decisions:
  1. Sense → What’s happening right now (inventory state, demand signals, risk signals)
  2. Decide → Turn signals into policy-based decisions and planning actions
  3. Execute → Turn decisions into actions and moves
  4. Improve → Measure and self-correct automatically
  5. Govern → Trust the system with full traceability and control
This information model ensures that every action is informed by current state, guided by policy, executed efficiently, measured for improvement, and governed for trust and compliance.

Core Structural Concepts

Root Organization (Network Owner)

The Root Organization is the controlling entity for a commerce network. It typically represents the parent company, brand owner, or corporate operations. Characteristics:
  • Owns the master subscription
  • Controls which organizations are linked into the network
  • Assigns cross-organization administrators
  • Has visibility across its organizational hierarchy

Organizations (Business Entities)

An Organization represents a distinct business entity inside the network:
  • Subsidiaries: Manufacturing, distribution, retail
  • Divisions: Internal business units
  • Partners: Marketplaces, retailers, 3PLs
  • Suppliers: Service providers
Organizations are linked together through Organization Relationships, forming a hierarchy.

Organization Relationships

Organizations are connected using explicit parent -> child relationships:
Relationship TypeDescription
SUBSIDIARYWholly or partially owned entity
DIVISIONInternal department or unit
BRANCHBranch office or regional entity
FRANCHISEFranchisee
PARTNERBusiness partner (not owned)
AFFILIATEAffiliated but independent entity
These relationships define visibility, administrative scope, billing inclusion, and collaboration boundaries.

Location-Aware Operations

Locations represent physical or virtual places where inventory is stored or operations occur:
  • Physical Locations: Warehouses, stores, distribution centers
  • Virtual Locations: Online channels, marketplaces
  • Location Types: Configured per industry pack (e.g., CENTRAL_STORE, WARD, PHARMACY for Healthcare)

Multi-Organization Networks

The platform supports:
  • Multi-organization networks: Multiple business entities in one tenant
  • Location-aware operations: Operations scoped to specific locations
  • Fine-grained access control: Role-based permissions per organization and location
  • Flexible billing: Network-friendly billing models


Permissions & Roles

Understanding organization structure helps you navigate multi-entity operations. Contact your organization administrator for details about your specific network structure.