​

Trust & Trace

Configure signal tags, tokenizer, and trade networks to enable brand security, product authentication, and supply chain traceability.

​

Understanding Trust & Trace

​

Trust Features

Trust features enable:

• Product Authentication: Verify product authenticity
• Brand Security: Protect against counterfeiting
• Supply Chain Traceability: Track products through supply chain
• Digital Assets: Manage digital product representations

Customization Tier: TENANT_DEFINED (fully tenant-defined, no pack defaults)

​

Trust Components

• Signal Tags: QR codes/NFC tags for product authentication
• Tokenizer: Tokenize products for blockchain tracking
• Trade Networks: Connect to trade networks for verification
• Digital Assets: Digital representations of products

​

Signal Tags

​

Understanding Signal Tags

Signal tags are QR codes or NFC tags attached to products for authentication and traceability. Customization Tier: TENANT_DEFINED (you generate and manage all tags)

​

Generating Signal Tags

1. Navigate to Admin → Trust & Trace → Signal Tags
2. Click Generate Tags
3. Configure:
   • Product: Select product
   • Lot: Select lot (optional)
   • Quantity: Number of tags to generate
   • Expiration: Tag expiration (optional)
   • Metadata: Additional metadata (optional)
4. Click Generate
5. Download tags (QR codes, labels, etc.)

​

Signal Tag Types

QR Codes: QR code tags

• Printable QR codes
• Scannable with mobile devices
• Link to verification page

NFC Tags: NFC tags

• Near-field communication
• Tap to verify
• More secure than QR codes

​

Signal Tag Lifecycle

1. GENERATED: Tag generated
2. ACTIVATED: Tag activated (attached to product)
3. VERIFIED: Tag verified (scanned/checked)
4. REVOKED: Tag revoked (compromised/invalid)
5. EXPIRED: Tag expired

​

Managing Signal Tags

1. View all signal tags:
   • Active Tags: Currently active tags
   • Verified Tags: Tags that have been verified
   • Revoked Tags: Revoked tags
   • Expired Tags: Expired tags
2. Actions:
   • Verify: Verify tag authenticity
   • Revoke: Revoke compromised tag
   • View Details: View tag details and history

​

Signal Tag Verification

1. Scan QR code or tap NFC tag
2. System verifies:
   • Tag authenticity
   • Product information
   • Lot information
   • Verification history
3. Display verification result:
   • AUTHENTIC: Tag is authentic
   • REVOKED: Tag has been revoked
   • EXPIRED: Tag has expired
   • INVALID: Tag is invalid

​

Tokenizer

​

Understanding Tokenizer

Tokenizer creates blockchain tokens for products to enable immutable tracking and verification. Customization Tier: TENANT_DEFINED (you configure all tokenization)

​

Configuring Tokenizer

1. Navigate to Admin → Trust & Trace → Tokenizer
2. Configure tokenization:
   • Enable Tokenization: Enable/disable tokenization
   • Blockchain Network: Select blockchain network
   • Token Standard: Select token standard (ERC-721, ERC-1155, etc.)
   • Metadata: Token metadata configuration
3. Save configuration

​

Tokenizing Products

1. Select product to tokenize
2. Configure token:
   • Token Name: Token name
   • Token Symbol: Token symbol
   • Metadata: Token metadata
   • Signal Tag Link: Link to signal tag (optional)
3. Click Tokenize
4. Token created on blockchain

​

Token Management

1. View all tokens:
   • Active Tokens: Currently active tokens
   • Transferred Tokens: Tokens that have been transferred
   • Burned Tokens: Tokens that have been burned
2. Actions:
   • Transfer: Transfer token
   • Burn: Burn token
   • View Details: View token details and history

​

Trade Networks

​

Understanding Trade Networks

Trade networks connect organizations for product verification and supply chain tracking. Customization Tier: TENANT_DEFINED (you configure all network connections)

​

Creating Trade Networks

1. Navigate to Admin → Trust & Trace → Trade Networks
2. Click Create Network
3. Configure:
   • Name: Network name
   • Description: Network description
   • Type: Network type (PRIVATE, PUBLIC, CONSORTIUM)
   • Members: Network members
   • Verification Rules: Verification rules
4. Save network

​

Trade Network Types

PRIVATE: Private network

• Only invited members
• Controlled access
• Custom verification rules

PUBLIC: Public network

• Open to all
• Standard verification rules
• Public verification

CONSORTIUM: Consortium network

• Multiple organizations
• Shared verification rules
• Collaborative tracking

​

Joining Trade Networks

1. Browse available networks
2. Request to join network
3. Network admin approves request
4. Access network features

​

Network Verification

1. Submit product for verification
2. Network members verify:
   • Product authenticity
   • Supply chain history
   • Compliance status
3. Receive verification result

​

Digital Assets

​

Understanding Digital Assets

Digital assets are digital representations of products for blockchain and NFT use cases. Customization Tier: TENANT_DEFINED (you create all digital assets)

​

Creating Digital Assets

1. Navigate to Admin → Trust & Trace → Digital Assets
2. Click Create Digital Asset
3. Configure:
   • Product: Select product
   • Asset Type: NFT, Certificate, etc.
   • Metadata: Asset metadata
   • Media: Asset media (images, videos, etc.)
   • Blockchain: Blockchain network
4. Save digital asset

​

Digital Asset Types

NFT: Non-fungible token

• Unique digital asset
• Blockchain-based
• Transferable

Certificate: Digital certificate

• Product certificate
• Compliance certificate
• Authenticity certificate

Document: Digital document

• Product documentation
• Compliance documentation
• Traceability documentation

​

Managing Digital Assets

1. View all digital assets:
   • Active Assets: Currently active assets
   • Transferred Assets: Assets that have been transferred
   • Archived Assets: Archived assets
2. Actions:
   • Transfer: Transfer asset
   • Archive: Archive asset
   • View Details: View asset details

​

Trust Permissions

​

Understanding Trust Permissions

Trust features require specific permissions:

• traceability:view: View traceability timelines
• traceability:export: Export traceability reports
• serial:view: View serial numbers
• serial:manage: Manage serial numbers
• signal_tag:view: View signal tags
• signal_tag:verify: Verify signal tags
• signal_tag:manage: Generate and manage signal tags
• tokenizer:view: View tokenizer
• tokenizer:manage: Manage tokenization
• trade_network:view: View trade networks
• trade_network:manage: Manage trade networks

​

Assigning Trust Permissions

1. Navigate to Admin → Users & Roles
2. Select role
3. Navigate to Permissions → Trust
4. Assign trust permissions
5. Save permissions

​

What Success Looks Like

​

Trust Configuration Success

• ✅ Signal tags generated and deployed
• ✅ Tokenizer configured and working
• ✅ Trade networks connected
• ✅ Digital assets created
• ✅ Verification working correctly

​

Brand Security Success

• ✅ Products authenticated
• ✅ Counterfeiting prevented
• ✅ Supply chain tracked
• ✅ Verification accessible
• ✅ Trust features effective

​

Common Pitfalls

​

1. Not Securing Signal Tags

Problem: Signal tags generated but not properly secured. Solution: Secure signal tags:

• Use secure generation
• Protect tag secrets
• Monitor tag usage
• Revoke compromised tags

How to avoid: Make security part of tag generation workflow.

​

2. Not Configuring Tokenizer Properly

Problem: Tokenizer configured but tokens not working. Solution: Configure tokenizer correctly:

• Select correct blockchain network
• Use appropriate token standard
• Configure metadata properly
• Test tokenization

How to avoid: Make testing part of tokenizer setup.

​

3. Not Managing Trade Networks

Problem: Trade networks created but not actively managed. Solution: Manage trade networks:

• Monitor network activity
• Verify network members
• Update verification rules
• Review network health

How to avoid: Make network management part of regular admin tasks.

​

4. Not Monitoring Verification

Problem: Verification features enabled but not monitored. Solution: Monitor verification:

• Track verification rates
• Review verification failures
• Monitor tag usage
• Analyze verification patterns

How to avoid: Make monitoring part of trust feature management.

​

Troubleshooting

​

Signal Tags Not Generating

Symptoms: Unable to generate signal tags. Possible causes:

1. Permissions insufficient
2. Product not configured
3. System error
4. Configuration issue

Steps to resolve:

1. Check user permissions
2. Verify product configuration
3. Review system logs
4. Check tokenizer configuration

​

Tokenization Failing

Symptoms: Tokenization attempts failing. Possible causes:

1. Blockchain network issue
2. Tokenizer not configured
3. Metadata invalid
4. Network connection issue

Steps to resolve:

1. Check blockchain network status
2. Verify tokenizer configuration
3. Review metadata format
4. Check network connection

​

Trade Network Not Working

Symptoms: Trade network created but not functioning. Possible causes:

1. Network not active
2. Members not approved
3. Verification rules incorrect
4. Network connection issue

Steps to resolve:

1. Verify network is active
2. Check member approvals
3. Review verification rules
4. Test network connection

---

​

Related Pages

• Admin Overview
• Users & Roles
• Configuration Map

---

​

Permissions & Roles